Terms of service
Terms of Service
Last Updated: June 14, 2026
Welcome to Tahan. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. General
Tahan provides clothing and fashion products through its online store. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
2. Orders
When you place an order on our website, you agree to provide accurate and complete information.
After an order is successfully placed:
- Tahan will review and process the order.
- The order will be registered with our delivery partner, PostEx.
- A tracking number will be generated once the shipment is booked.
- The tracking number will be shared with the customer through the provided contact information.
Tahan reserves the right to cancel or refuse any order due to suspected fraud, incorrect information, product unavailability, or other legitimate business reasons.
3. Shipping and Delivery
All deliveries are handled by PostEx and its delivery network.
Once your order has been dispatched:
- A tracking number will be provided to you.
- Customers can track their shipment through the PostEx tracking portal.
- Delivery times may vary depending on location, weather conditions, public holidays, and courier operations.
Customers can track their orders at:
Tahan is responsible for processing and dispatching orders, while the physical delivery of parcels is carried out by the courier service.
4. Pricing and Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.
Tahan reserves the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.
5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers may request a return within 48 hours of receiving their order, subject to the conditions outlined in our Return & Refund Policy.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and branding, is the property of Tahan and may not be copied, reproduced, distributed, or used without prior written permission.
7. Limitation of Liability
Tahan shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
While we make every effort to ensure timely order processing, we cannot guarantee uninterrupted website availability or delivery schedules beyond our control.
8. Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting customer information and maintaining the security of personal data.
9. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: tahanonlinestore@gmail.com
Phone:
+92 339 4049318
+92 325 7485335
10. Acceptance of Terms
By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for choosing Tahan.