Refund policy
Return & Refund Policy
Last Updated: June 2026
At Tahan, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
Customers may request a return within 48 hours of receiving their order.
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in its original condition.
- All original tags, labels, and packaging must be intact.
- The item must not show any signs of use, washing, damage, or alteration.
- Proof of purchase or order confirmation must be provided.
Non-Returnable Items
The following items are not eligible for return:
- Products returned after the 48-hour return period.
- Items that have been worn, washed, damaged, or altered.
- Products without original tags or packaging.
- Sale, clearance, or promotional items (unless received damaged or defective).
Refunds
Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed within a reasonable timeframe through the original payment method or another mutually agreed method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review the issue and arrange a replacement or refund where applicable.
Return Process
To initiate a return, please contact our customer support team with your order details.
Contact Information
Email: tahanonlinestore@gmail.com
Phone Numbers:
- +92 339 4049318
- +92 325 7485335
Our team will guide you through the return process and provide the necessary instructions.
Policy Updates
Tahan reserves the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on this page with the updated revision date.
Thank you for shopping with Tahan.