Shipping policy
Shipping Policy
Last Updated: June 14, 2026
Thank you for shopping with Tahan. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand how orders are processed and delivered.
Order Processing
Once an order is placed, our team will verify and process it before shipment.
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Customers may be contacted for order verification if required.
Shipping Partner
Tahan uses PostEx as its primary courier and logistics partner for deliveries across Pakistan.
After your order has been processed:
- The shipment will be registered with PostEx.
- A tracking number will be generated.
- The tracking number will be shared with you via your provided contact details.
Order Tracking
Customers can track their orders using the tracking number provided after shipment.
Track your order here:
Please allow some time for tracking information to become available after the shipment has been booked.
Delivery Time
Estimated delivery times may vary depending on your location.
- Major cities: 2–5 business days
- Remote areas: 3–7 business days
Delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Any promotional free shipping offers will be clearly mentioned on the website when available.
Delivery Attempts
Our courier partner may attempt delivery multiple times. Customers are requested to ensure that the provided contact number and delivery address are accurate and accessible.
Failure to receive an order after multiple delivery attempts may result in the shipment being returned.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
Tahan will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur.
If your shipment appears delayed or if you experience any issues with delivery, please contact our support team and we will assist you in resolving the matter.
Contact Information
For shipping-related inquiries, please contact us:
Email: tahanonlinestore@gmail.com
Phone Numbers:
- +92 339 4049318
- +92 325 7485335
Policy Updates
Tahan reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page along with the updated revision date.
Thank you for choosing Tahan.